FAQs

Shopping Information

Orders received from Monday – Thursday before 2pm are delivered by the next working day. Orders placed after 2pm on Thursday and during the weekend will be dispatched on Tuesday. 

Please note that we don’t dispatch orders on Bank Holidays and goods will be delivered the next working day. There may be circumstances beyond our control that may slow down the delivery. However, we will try our best to mitigate this and you will be notified accordingly.

After receiving your order, we pick it up, check it, pack it, label and ship it. We send out an acknowledgment email that your order is being processed.

Our 3rd party courier vendors also send out a dispatch email with tracking information once your parcel leaves us. 

Oh yes, you will receive an invoice with the order confirmation email after you have completed your order.

Orders are delivered using third-party courier companies like DHL, APC etc. However, we do deliver to customers using our van for local delivery service and occasionally for very large orders in other parts of the country.

This is a free service whereby orders are placed online and collected in our store from Monday – Saturday only. The latest order for guaranteed 6pm local pick up service is 3pm.

Payment Information

As soon as you place your order, our payment merchant will attempt to take the payment out of your debit/credit card.

A wish list is a list you have for items you purchase regularly or wish to purchase later or in the near future.

Please send an email to: [email protected] and this will be attended to as a matter of urgency. Alternatively, you can send a message to our Business WhatsApp number 0n +44 7979 294027 and we will provide you a resolution within 24 hours.

Yes, you can change or cancel your order if you contact us within 30 minutes of placing your order, and the CAVEAT here is that we haven’t dispatched the food items.

Once we dispatch your order, our 3rd party courier company will email you and provide you with a tracking number to track your parcel.

All queries, discrepancies, missing/incomplete items, and damages must be notified in writing (and accompanied by photo and/or video evidence) within 24 hours of receipt of goods.

Checkout What Our Happy Customers are Saying About Us

  • I am sure gonna be a returning customer and will introduce my friends too. The freshness is amazing.

    Rachael Ezugwu Avatar Rachael Ezugwu

    Variety of products I need while Im learning to cook Nigerian soups. Buying meat in bigger packs is worth its price. Delivery is quick, the following day. Everything well packed.... read more

    Siska Sh Avatar Siska Sh

    The food is lovely and good customer service. Also, such a nice ambiance also

    Aaron Hillocks Avatar Aaron Hillocks
  • Very good customer service and food

    Serena Descartes Avatar Serena Descartes

    I ordered for shito and the next day delivery was perfect. The product was also in a good shape. Thank you 2Tee.

    Betah Ama Dankwa Avatar Betah Ama Dankwa

    Had an amazing experience, its one of a kind. The store has got lots of afrocaribbean products that you can get for good prices. They also have a restaurant in... read more

    Tommie Ossy Avatar Tommie Ossy
  • Good coffee, good food, and very friendly service. Don't forget to tip!

    Jon Odell Avatar Jon Odell

    We went here as a party of 8 and the very friendly hosts took time to explain the menu choices to us. the service was fantastic and the food was... read more

    Colleen Tugwell Avatar Colleen Tugwell

    The pounded yam is so lovely I really enjoyed the peppered Asun and Maltina too

    Olusola Mathew Olanrewaju Avatar Olusola Mathew Olanrewaju
  • A beautiful place with lovely staff... Nice and affordable food

    Olakitan Michael Avatar Olakitan Michael

    Great atmosphere, fantastic menu and excellent service. Definitely recommend 🙌🏾

    m0bile barber Avatar m0bile barber

    I really liked the food and the chicken too and the service was also really nice our waiter was very nice and patient thank you for the great service

    Agunbiade Olufunmilayo Avatar Agunbiade Olufunmilayo
  • The meal is satisfying

    Olabisi Segun Avatar Olabisi Segun

    Plenty off food if you enjoy carribean. Saturday is full English breakfast for £ 12.00. Full plate with extras if needed.

    Catherine Newell Avatar Catherine Newell

    I love their service 🙌💯 I went there praying to get what I was looking for and I did 💯.

    Keitumetsi Tlou Avatar Keitumetsi Tlou
  • It was an awesome evening at 2tees,they were there to satisfy my cravings, visit 2tees today.

    Olakanmi Temitayo Avatar Olakanmi Temitayo

    It’s a good place to enable your real home African and continental taste, Visit 2tees.

    David tobi Avatar David tobi

    Nice place to eat

    Adebola Adedeji Avatar Adebola Adedeji
  • Amazing staff and delicious meals 😍 A taste of Nigeria in the UK

    Precious Fakokunde Avatar Precious Fakokunde

    Wasn't aware of the shop until it appeared in Weyhill road, ventured in there on Saturday, great selection of products in particular seasonings and sauces I hadn't come across before.... read more

    William Ross Avatar William Ross

    We had an amazing experience, The staff was very friendly and we felt very welcomed. Great food quality with some unique flavours. The Shaworma wrap and the goat curry will blow... read more

    Edi Avatar Edi
  • Really good Night out! As my friends and I didn’t really know what to order, our friendly hostess took the time to explain the menu to us and we ended... read more

    Stephanie Bousquie Avatar Stephanie Bousquie

    Beautiful food

    Hasan huseyin Elmaci Avatar Hasan huseyin Elmaci

    Amazing atmosphere, great food and and lovely staff! Definitely a place to go if you want to taste real food and not - cook from frozen- pub food

    Danijela Englefield Avatar Danijela Englefield
  • Good

    Prisca Ekpenyong Avatar Prisca Ekpenyong

    Lovely & very welcoming place in andover. Authentic African cuisine. Our server was nice and polite.

    Ammar Niazi Avatar Ammar Niazi

    Restaurant meal: Great place, relaxed vibe and the food to match it all 🙌 Wife went for a shop round too - lots of authentic foods. Definitely on the weekly pick-up... read more

    Rob Taylor Avatar Rob Taylor
  • My goodness, if I could give 10 stars sure I will. Myself and my son came to eat in, staff were wonderful and polite. Catered to our needs and food... read more

    Rivqah Perez Avatar Rivqah Perez

    2Tees saves us the trouble of driving all the way to London to buy in bulk. The store is relatively big compared to others, stocks a diverse range of African... read more

    Ade Avatar Ade

    I ordered soups from 2tees restaurants and really pleased with the delivery and also the taste.

    Anu Adejoro Avatar Anu Adejoro
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