100% Secure purchases and delivery
Orders received from Monday – Thursday before 2pm are delivered by the next working day. Orders placed after 2pm on Thursday and during the weekend will be dispatched on Tuesday.
Please note that we don’t dispatch orders on Bank Holidays and goods will be delivered the next working day. There may be circumstances beyond our control that may slow down the delivery. However, we will try our best to mitigate this and you will be notified accordingly.
After receiving your order, we pick it up, check it, pack it, label and ship it. We send out an acknowledgment email that your order is being processed.
Our 3rd party courier vendors also send out a dispatch email with tracking information once your parcel leaves us.
Oh yes, you will receive an invoice with the order confirmation email after you have completed your order.
Orders are delivered using third-party courier companies like DHL, APC etc. However, we do deliver to customers using our van for local delivery service and occasionally for very large orders in other parts of the country.
This is a free service whereby orders are placed online and collected in our store from Monday – Saturday only. The latest order for guaranteed 6pm local pick up service is 3pm.
As soon as you place your order, our payment merchant will attempt to take the payment out of your debit/credit card.
A wish list is a list you have for items you purchase regularly or wish to purchase later or in the near future.
Please send an email to: info@2teesfoods.co.uk and this will be attended to as a matter of urgency. Alternatively, you can send a message to our Business WhatsApp number 0n +44 7979 294027 and we will provide you a resolution within 24 hours.
Yes, you can change or cancel your order if you contact us within 30 minutes of placing your order, and the CAVEAT here is that we haven’t dispatched the food items.
Once we dispatch your order, our 3rd party courier company will email you and provide you with a tracking number to track your parcel.
All queries, discrepancies, missing/incomplete items, and damages must be notified in writing (and accompanied by photo and/or video evidence) within 24 hours of receipt of goods.
My goodness, if I could give 10 stars sure I will. Myself and my son came to eat in, staff were wonderful and polite. Catered to our needs and food... read more came on time. Food tastes delicious, we had Amala, Abula and my goodness so good. We buy our monthly shopping here also next door, you can purchase all your Nigerian food. Excellent choices and offers. By far the best Nigerian restaurant. My husband and son's favourite is the Suya platta. We'll be ordering again. Highly recommend!!!
Looking for African food store in Andover and surrounding areas in Andover this is definitely a place to visit. The customer service is just awesome. They got literary everything you... read more looking for down to fresh vegetables at a very good and affordable prices. It's a place you wont want to stop going back to.
My visit to 2 Tees Afro Caribbean food store was wonderful! The atmosphere was vibrant and inviting, making it a great shopping experience. The staff were friendly and accommodating, creating... read more a child-friendly environment. The store's wide range of Afro Caribbean products was impressive, and I found everything I needed with ease. Looking forward to my next visit!
Great experience shopping here both in person and online. They just moved over to this new location. It's so much nicer in here too. I was able to get all... read more that I needed. Fresh food was 'fresh' if you know what I mean. Staff was polite and helpful with my queries. They have parking on site too which is really nice. Also, next day delivery for online orders is what it is, next day. I rarely order online for African food items but this gave me great experience so this is way forward for me.
This is the BEST african store there is in uk, because! What manner of GREAT CUSTOMER SERVICE AND VERITIES at GREAT prices is going on at this fantastic store .... read more Add a pack of suya or more to your cart today and thank me later 😉
I wanted to take a moment to express my gratitude and admiration for the seamless experience I had shopping at 2Tees Foods recently. I appreciate the convenience of the ordering... read more system, which has been a life saver during busy times ensuring that I can still enjoy the products I like to make flavorful meals. Despite the convenience of ordering, the prices were fair and competitive, not to exempt the freshness of my meat and swift delivery all the way to Warrington. I'd highly recommend!
2Tees saves us the trouble of driving all the way to London to buy in bulk. The store is relatively big compared to others, stocks a diverse range of African... read more and Caribbean food, spices and vegetables. There is also an assorted range of fish and meat to choose from. The presentation of the store itself is great. Wide aisles and tall shelves means there aren't stocks lying on the floor obstructing shopping. The customer service is excellent as well. The owner and her team are welcoming and always keen to provide recommendations on the best items to buy. Opens seven days a week.